Refund Policy
At MANABHAVAN INDUSTRIES, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free refund policy. Here’s what you need to know:
Eligibility for Refunds
- To be eligible for a refund, you must notify us within 3 days of receiving your order.
- The item(s) must be unused, in the same condition as when you received them, and in their original packaging.
Refund Process:
- To initiate a refund, please contact our customer support team with your order details and reason for the return.
- Once your request is approved, we will provide you with instructions on how to return the item(s).
- Once we receive the returned item(s), we will inspect them to ensure they meet the eligibility criteria.
- If the item(s) pass the inspection, we will process your refund within 10 days.
Refund Options:
- Depending on the circumstances, we offer two refund options:
- Store Credit: If you choose this option, we will issue a store credit that can be used towards future purchases on our website.
- Original Payment Method: If you prefer, we can refund the original payment method used for the purchase.
Non-Refundable Items:
- Certain items are non-refundable, including:
- Customized or personalized products
- Digital downloads or software
- Perishable or consumable items
- Intimate or hygiene products
- Final sale or clearance items
Return Shipping:
- If the return is due to an error on our part (e.g., wrong item shipped, damaged item), we will cover the return shipping costs.
- If the return is due to a change of mind or any other reason not caused by us, the customer is responsible for the return shipping costs.
Please note:
- Refunds may take some time to process, depending on your payment provider.
- We reserve the right to refuse a refund if the item(s) do not meet our eligibility criteria.
If you have any further questions or need assistance regarding our refund policy, please reach out to our customer support team. We’re here to help!